Terms & Conditions
We ensure every transaction on our website is smooth and transparent. We take great care in delivering our products and ensuring the highest standards of craftsmanship.
We do not have an exchange policy as the orders are custom-stitched. If the pieces stitched are not satisfactory, we can not provide a replacement. Our team will be making the changes as per the customer's booking day brief to ensure desired results delivery.
Please note that sourcing the same fabric is possible for the basic designs of our services. In the case of an embroidered & detailed product, the sourcing of material and fabric will depend on the availability of the fabric in the market.
If any design changes are made post the booking, the timeline for delivery will vary and the implementation of the changes depends on the possibility at the given time and comes with an additional charge. The delivery charge will be INR 3 per km from the stitching unit to the customer's location.